Call of Duty Black Ops 6 error codes and how to fix them (2025)

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There are always some issues that can prevent you from enjoying Call of Duty Black Ops 6 to its fullest. This includes error codes, crashes, bugs, and similar problems. While they can be rare, some have popped up in previous CoD titles too. Unfortunately, they still tend to happen from time to time. In this article, we’ve compiled a list of many issues and potential solutions on how to fix them.

Error codes, bugs, and other issues in Black Ops 6

There are several problems you can run into when you start the game or even while playing. While the list is not exhaustive by any means, these are some of the most common errors and bugs you can encounter:

How to fix Dev error codes

There are several Dev error codes that you can encounter in Black Ops 6, with most of them having similar solutions, no matter the cause. To reiterate, these are the most common ones that you might see:

• Dev error 5820
• Dev error 6345
• Dev error 6066
• Dev error 6041
• Dev error 10493
• Dev error 6065
• Dev error 5573
• Dev error 114572
• Dev error 2641
• Dev error 5433
• Dev error 13011
• Dev error 609
• Dev error 401
• Dev error 11588

Try some of the these solutions in the following order to try to fix any one of the above errors:

1. Verify game files

No matter which platform you use to play the game, each one has the option to verify the game. It’s often called “Verify the integrity of game files” (on Steam for example) or “Repair game installation” (on Battle.net and consoles). Run the scan first to try to fix the error.

2. Update GPU drivers

Try updating your graphics card drivers. You can use the website or software of your card manufacturer (Nvidia, AMD, Intel, etc) to download and install the latest version of the GPU driver.

3. Check for Windows updates

If you’re playing on the PC, check for Windows Updates, as they can sometimes be related to gaming as well. Go to Settings, Update & Security, then Windows Updates. Click on the Check for Updates button and follow the instructions on the screen.

4. Check your network settings

Check that your internet is working and try restarting your router to refresh the connection. Also, make sure that your anti-virus and firewall software is allowing Call of Duty to pass through. Otherwise, they could be blocking your access to the game’s servers.

5. Scan your system for malware

It’s possible that your system is infected with malware. You should use a well-known and reputable anti-malware software to run a scan and fix the issue if it manages to find it on your system.

6. Disable interfering background apps

Some background applications can interfere with your gaming, so it’s your best bet to quit them while you play. You can run the Task Manager to find any active software and end tasks for any that you don’t need.

7. Change graphics settings

Some advanced graphics options could be causing issues because your system can’t handle them. Consider lowering the graphics and restarting the game to try and fix the error.

8. Reinstall Black Ops 6

If all else fails, try uninstalling and then reinstalling Black Ops 6. A clean installation will get rid of any corrupt files and give you a clean slate. Try running the game again and see if the problem persists.

How to fix error code 0xc0000005(0) N

This error is often caused by access violations due to corrupt game files, outdated drivers, or software conflicts. Here are some of the potential solutions to fix it:

• Update drivers: Check your system and update your GPU drivers, as well as your system drivers (chipset, audio, etc).
• Check anti-virus and firewall: Your anti-virus and/or firewall could be conflicting with Black Ops 6, so make sure to add the game to their list of exceptions.
• Check memory diagnostics: Your RAM memory could cause access violations, so run the Windows Memory Diagnostic tool to check if there are any issues.
• Verify game files or reinstall the game: If all else fails, try verifying/repairing the game files first. Then, if that doesn’t work, reinstall the whole game from scratch.

How to fix Xbox error code 0x80832003

This error often happens due to Xbox connection issues, which are sometimes caused by the Xbox servers themselves. While it may be out of your hands if that is the case, there are a few fixes that you can try:

• Restart the game: Simply restarting the game could reestablish the connection with the Xbox servers. If the error was caused by a minor connection glitch, restarting Black Ops 6 should fix it.
• Restart your router: Try restarting your router to clear any remaining cache files that could be blocking the connection between it and the Xbox servers. Simply turn it off, wait a couple of minutes, then turn it on again.
• Update Xbox system software: Your Xbox software could be out of date, so check if there are any pending system updates available. Press the Xbox button to get to the menu and go to Profile and System. Select Settings, then the System tab. There is an Updates icon on the left side, click it to check if there’s an update available. If there is, let it download and install before starting Black Ops 6 again.
• Try using a different connection: If you have the option, you can try temporarily switching to a different connection for a moment, just to check if the error persists. If it doesn’t, then the culprit is your primary connection and you should contact your ISP to report the issue and ask for a fix.

How to fix error code 887A0005

Error 887A0005 is sometimes caused by corrupt game files or outdated GPU drivers on your system. This can sometimes lead to BSoD (blue screen of death) which can be serious trouble for your system. Here’s what you can try to do to fix it:

• Update GPU drivers: Use the website or software of your GPU manufacturer to download and install the latest version of the GPU driver.
• Verify game files: Scan the game to verify the integrity of game files/repair the game. This should get rid of any corrupt game files.
• Check if the system is overheating: Your system might be overheating and causing the issue. This is a much bigger problem for your platform, so run a scan with software like CoreTemp or HWMonitor. If there’s overheating, try letting your system cool down and clean any dust buildup, especially around fans and components.
• Lower graphics settings: Try lowering your graphics settings. Having settings too high for what your PC can handle can be another cause of overheating in your system.

How to fix error code 0xc000007b

This error can indicate a conflict between the 32-bit and 64-bit resources on your system. That can happen because of corrupt game files, incorrect installation paths, or outdated Visual C++ Redistributables. Try some of these solutions to fix the issue:

• Reinstall Visual C++ Redistributable files: First, uninstall all versions of these files from your system, then go to Microsoft’s official website and download the latest version. Make sure that it matches your operating system’s bit-version, ie 32-bit or 64-bit Windows installation.
• Verify game files: Scan the game through the launcher to verify the integrity of game files/repair the game. This should get rid of any corrupt game files that are causing the issue.
• Reinstall the game: If nothing helps, try completely reinstalling the game.

How to fix error codes 3107840166 and 3642188769

Both of these errors share common causes between them, resulting in crashes that can be traced back to corrupt game files, outdated drivers, or software conflicts Try doing this to fix them:

• Update GPU drivers: Use the website or software of your GPU manufacturer to download and install the latest version of the GPU driver.
• Verify game files: Scan the game to verify the integrity of game files/repair the game. If corrupt game files were the root of the problem, this should get rid of them.
• Launch the game through safe mode: Restart Windows and access the safe mode from startup options (press F4 during the booting process to access). Try running the game and see if there are any issues. If that’s the case, then some background software is conflicting with the launch of the game.
• Reinstall the game: If the corrupt files are still causing trouble, try fully reinstalling the game.

How to fix error code 2901 Lobby not found

This error is always accompanied by the error message “Lobby not found”. It seems to affect players who play through Game Pass more than others, though it’s not exclusive to them. The most likely causes are shared accounts on the Xbox Game Pass, corrupt files, or server maintenance. Here’s what you can try to fix the issue:

• Check server status: You could get this error if you managed to log into Black Ops 6 just before the servers went offline. Check if there were any announcements about servers going offline on BO6 social media accounts. If there are, you’ll have to wait it out before trying again.
• Verify game files: Scan the game to verify the integrity of game files/repair the game. If any corrupted files caused the issue, this should get rid of them.
• Check Xbox designation: You could get this error because the servers don’t recognize your console as related to your account. Start up your Xbox and press the Xbox button on your controller. Then, go to Profile & System, then Settings. Open the General tab and select Personalization. Select My Home Xbox and choose the Make This My Home Xbox option.

How to fix error (0x7) and crash on startup

This problem can easily be caused due to system compatibility issues, missing game files, or even outdated software. Whatever the cause, you won’t be able to start the game properly until you fix it. Here’s what you can try:

• Ensure your system can run the game: Check system requirements for Black Ops 6 to make sure that your hardware is up to standard to even run the game. If you have older or incompatible hardware, then there’s not much you can do except upgrade your rig.
• Disable overlays: Various software offers overlays to enhance your gaming experience. However, they can also cause trouble in some cases by interfering with launching the game, so try disabling them. Some popular overlays include Discord, Steam, GeForce Experience, and Xbox Game Bar.
• Verify game files: Scan the game through the launcher to verify the integrity of game files/repair the game. This will re-download the missing game files and potentially fix any issues.
• Turn off interrupting apps: Crashes can be caused by third-party software, like anti-virus, VPN, and other background applications. Try quitting them one by one until you’re able to launch the game successfully.
• Reinstall the game: If none of the above helped, try completely reinstalling the game.

How to fix error code BLZBNTBGS00000BC6

This error is often caused by issues with Blizzard’s servers, which prevents players from connecting to the game. There’s not much you can do in this case except to check up on the server status and wait it out until it’s fixed on their side.

How to fix error code BLZBNTBGS000003F8

This error indicates that you’re experiencing network connectivity issues on your side. It’s possible that your internet connection is being throttled or even completely down. Here’s what to check for to fix this:

• Restart your router: The oldest and simplest network trouble solution – unplug your router and give it a minute, then plug it back in.
• Use cable: If you’re playing over wi-fi, then that could be the direct cause of poor connectivity. Always try to play through a direct connection rather than wireless.
• Check network settings: Check that any gaming ports necessary to connect to Blizzard servers are open in your router settings. Consult the Troubleshooting guide on the Battle.net Support page to find the ones you need to play the game.
• Disable VPN and firewall: If you’re using one or both of these services, they can cause connection issues. Try disabling them to see if that fixes the problem.

How to fix error code 262146

This error is tied to failed attempts to connect to the Battle.net servers. It might be caused by servers being offline, but if that’s not the case, here’s what you can do:

• Restart Battle.net client: This simple solution can sometimes be what you need. Just restart the Battle.net client to see if it can properly reconnect to the servers.
• Flush DNS: Your DNS might need to be refreshed, so open the Command Prompt and type in “ipconfig /flushdns” (without quotation marks), then press Enter. Let it complete the process, then try again.
• Update your network drivers: While not as popular as the GPU drivers, network drivers should be kept up to date as well. Try updating them through your motherboard or card manufacturer’s website.

How to fix error code WS-116129-0 for Black Ops 6 Warzone on PS5

This Warzone-related error has appeared for PlayStation players in previous versions and relates to licensing and connection issues with the PS Live servers. It often appears after major updates, such as new season patches, with the message “Content not found”. This error will outright prevent you from installing or updating the new content. Here’s what you can do to fix it:

• Download through the PlayStation app: Instead of using the CoD launcher to install Warzone, download the update through the PlayStation app. If you don’t have the app, you can download it through the store.
• Restore BO6 licences: If a licensing issue is behind the error, you can verify your license by going to Settings, then Users and Accounts. Select Other and click on the Restore Licenses option. This will re-download any missing licenses and potentially clear the issue.
• Check the PSN server status: It’s possible that you can’t download the update because the PSN servers are offline for maintenance. Check the PSN server status and if they’re offline, you’ll have to wait for them to reconnect before updating the game.
• Update PS5 system software: If your console’s system is out of date, that could prevent you from downloading any new updates. You can update your PS5’s software by going to Settings, then System, followed by System Software. Once there, select System Software Update and Settings and press the Update System Software button. This will update your console, after which you should restart it and try installing Warzone again.

How to fix black screen error in Black Ops 6

The sudden appearance of a black screen while playing a Call of Duty game is nothing new. In Black Ops 6, this error seems to happen most often after completing a multiplayer match, though that’s not the only case, merely the most common one. It’s likely source are outdated or faulty graphics drivers, though corrupted files could be another possible culprit. Here’s what you can do to fix it:

• Restart the game: Restarting the game will clear out the black screen error, especially if you encounter it while just launching the game. However, this is just a band-aid solution, since the cause isn’t addressed by the restart.
• Update/reinstall GPU drivers: Use the website or software of your GPU manufacturer to download and install the latest version of the GPU driver. If you already have the latest version, then try reinstalling them and use the “Clean install” option. It is also possible that your current GPU doesn’t have enough vRAM to run the game properly. You can make sure by checking the settings menu in the game, under Graphics settings – the vRAM usage is shown in the bottom-right corner.
• Turn off background applications: Some applications running in the background could be hogging your GPU’s vRAM. For example, Wallpaper Engine is notorious for this. Turn off any apps that you don’t need while playing to offset your PC’s workload.
• Verify game files: In case that faulty game files are the culprit, scan the game through the launcher to verify the integrity of game files and repair the game. This will re-download the missing or corrupt game files and potentially fix the black screen issue.

How to fix the DirectX error

Getting a DirectX error isn’t anything new for Call of Duty games, and it, unfortunately, makes an appearance in Black Ops 6 as well. This error can appear suddenly and cause the game to stop and crash. The likely causes come down to either corrupt game files, or you’re possibly using the wrong graphics settings for your PC. Try these fixes to get rid of the error:

• Verify game files: Scan the game through the launcher to verify the integrity of game files and repair the game. This process will then re-download the missing/corrupt game files and fix the issue if those files were to be blamed.
• Lower texture quality: While in the game, go to Settings and select the Graphics settings, then click on the Quality tab. Find the Texture Resolution option and lower them by one instance.
• Enable or disable DLSS: Some players have reported that switching the DLSS setting fixed the issue for them. This option is also found in the Quality tab of the Graphics settings. If you have DLSS enabled, try disabling it. On the other hand, if you have DLSS disabled, try enabling it and see if that fixes the issue.
• Restart Shaders pre-loading: While in the game, go to the Settings and select Graphics settings to open the Display tab. Find the option to “Restart Shaders Pre-loading” and click it. This will re-install the shaders for the game. Restart Black Ops 6 after it’s done and the error should be fixed.

How to fix the Travis-Rilea error in Black Ops 6

The Travis-Rilea error message will look familiar to many Call of Duty players, as it has been a part of the series for a while now. You are highly likely to see it when playing on Steam in particular. That is because this connection issue is sometimes related to the server being offline, but more often to Steam’s own server maintenance period on Tuesdays. If you’re getting this error outside that window, you can try the following:

• Restart the game: You can try simply restarting Black Ops 6 to see if a fresh launch is able to establish a connection with the server.
• Restart your router: It’s possible that your internet connection is causing the issue. Shut down your modem/router and give it a couple of minutes, then power it on again. Check your browser to see if the connection has been re-established before trying to launch the game again.
• Check for downtime announcements: Activision and Treyarch often post an update if the servers will go offline, so check their social media accounts to see if that is the case. Similarly, if the Steam maintenance is the cause, you can check how long it will take.
• Wait it out: In case that the servers are offline for whatever reason, there is nothing much you can do but wait. You can keep trying, but otherwise all you can do is be patient before you can launch the game again.

How to fix the Hueneme-Negev error in Black Ops 6

The Hueneme-Negev was a common error in older versions of Call of Duty and it seems that it’s back in Black Ops 6 as well. This error usually signals that two same IP addresses are trying to log into the game. There are a few possible causes for this, so let’s go through potential fixes for this error:

• Log off from another device: The most obvious solution is that you’re logged into Black Ops 6 on two systems. For example, you could be playing on console and you or someone else on the same network tries to log in on PC. In that case, you’ll be hit with this error. Similarly, trying to log onto the same account from two platforms will result in a Hueneme-Negev error and a soft IP lock.
• Restart your router: It’s entirely possible that it’s just your internet connection that’s causing the issue. Shut down your modem/router and give it a couple of minutes, then power it on again. This should momentarily clear your IP address problems, so try launching the game again.
• Don’t use wi-fi to play: Players have reported that connecting via wi-fi to play was causing this error to appear. It’s possible that the limited wi-fi bandwidth is causing the problem, so switch to a cable connection instead.
• Disable VPN: Another possible culprit is playing with a VPN turned on. This can match you with an in-use IP address so there’s an off-chance that this caused the error. Just to be safe, turn off your VPN while playing Black Ops 6.
• Submit bug ticket: If nothing else works, contacting Activision support via a bug ticket is your best bet. Some players have reported getting this error under very odd circumstances which might indicate a bug rather than an IP issue. If you’re in the same boat, then opening a ticket and following the official instructions is the correct way to go.

How to fix the Roberts-Obispo error in Black Ops 6

The Roberts-Obispo error is another problem related to network connection issues. Though it can appear on any platform, it seems to affect Xbox players disproportionately more than others. There are a few ways to try to fix it if it happens to you:

• Check server status: In some cases, you could be getting this error while the Black Ops 6 servers are offline. Check if there were any announcements about servers going offline before proceeding. If there are, you’ll have to wait it out.
• Restart your router: It’s possible that your internet connection is behind this error. Shut down your modem/router and wait a couple of minutes, then power it on again. Then try launching the game again.
• Check for updates: If your game is not up to date, you might receive this error. Though most updates come through automatically, it’s worth manually checking as well – especially on consoles.
• Clear alternate MAC address (on Xbox): If you’re getting this error on Xbox, you can also try clearing your alternate MAC address. To do that, go to your Xbox dashboard and select Settings. On the left-hand side, select General, then Network Settings. Go to Advanced Settings and select Alternate MAC Address, then press Clear.
• Reinstall the game: If none of the other steps helped, try completely reinstalling the game.

How to fix the Puget-Lakes error in Black Ops 6

The Puget-Lakes error is accompanied by the message “Time out while checking for permissions”, signalling a poor connection with the game’s servers. If the source of the error is down to BO6’s servers, there’s nothing you can do but wait for the engineers to clear the problem. However, if the error is due to issues on your side, there are a few things you can try:

• Restart your router: If the problem is down to your internet connection, you should first try restarting it. Shut down your modem/router and wait a couple of minutes, then power it on again. Then try connecting to Black Ops 6 again and see if the error persists.
• Verify game files: Scan the game through the launcher to verify the integrity of game files and repair the game. This process will then re-download the missing/corrupt game files and hopefully fix the issue.
• Try using a different connection: If you have the option, you can try temporarily switching to a different connection to check if the error remains. If it doesn’t, then the culprit is your primary connection and you should contact your ISP to report the issue and ask them for a fix.
• Restore BO6 licences (on PlayStation): In some cases for PS players, a licensing problem could be behind the error. You can verify your license by going to Settings, then Users and Accounts. Select Other and click on the Restore Licenses option. This will re-download any missing licenses and potentially clear the issue.

We hope that some of our solutions above have solved any of the possible issues you’re facing while playing Black Ops 6. If you’re looking for more guides, check out our guides for the best controller settings and best mouse and keyboard settings for the game.